WhatsApp customer service for excursion businesses
Dive centres, tour operators and media teams use SalesUpAI to answer their guests on WhatsApp from one shared inbox. The business connects its own WhatsApp Business Account through Meta's official Embedded Signup; SalesUpAI then delivers messages both ways through the WhatsApp Business Platform (Cloud API).
Connect your own WhatsApp number
Link your business's WhatsApp Business Account to Sales Up in a few clicks through Meta's official Embedded Signup. The number, the account and the conversations stay yours.
One shared inbox for your team
Every WhatsApp, Messenger and email conversation lands in one inbox. Assign threads, reply from any device and keep the full history next to the guest's bookings and payments.
Approved message templates
Design booking confirmations, schedule reminders and payment receipts as WhatsApp templates, submit them to Meta for approval from inside Sales Up and send them when a conversation needs to be started or reopened.
Transparent WhatsApp costs
Your business is billed by Meta directly at Meta's published rates. Sales Up shows your own conversation volumes and costs per day so there are no surprises, and adds no mark-up.
How a business connects
- 1Create a Sales Up accountStart a free trial and add your business.
- 2Connect WhatsAppOpen Customer Service → Settings → Channels and sign in with your Meta business account. Meta asks you which WhatsApp Business Account to share with Sales Up.
- 3Start replyingCustomer messages arrive in the inbox in real time; your team answers, sends templates and tracks delivery.
Disconnecting is one click on the same settings page. It removes the access the business granted and stops all message delivery.
How customer data is handled
- What we access
- The WhatsApp Business Account, phone numbers and message templates the business shares with us, and the messages its customers send to that number (text, media, delivery status).
- What we use it for
- Showing the conversation to the business's authorised staff, sending their replies and templates, keeping the message history next to the guest's bookings, and reporting the business's own WhatsApp usage and costs.
- What we never do
- Share data between businesses, use it for advertising or profiling, sell it, or send messages the business did not ask for.
- Where it is stored
- In the business's own workspace on encrypted cloud infrastructure (Supabase and Amazon Web Services). Access tokens are encrypted at rest.
- How long
- Conversations and media stay until the business deletes the contact, disconnects the channel or closes its account. Raw delivery notifications are kept for 14 days.
- Who pays Meta
- The business, directly, through its own Meta billing. Sales Up adds no mark-up and does not resell WhatsApp services.
Full details in the Privacy Policy, Terms of Service and data deletion instructions.
Who provides this service
SalesUpAI is developed and operated by SALESUPAI - FZCO, a Free Zone Company licensed by the Dubai Integrated Economic Zones Authority (DIEZA / IFZA), Trade License No. 76266, Registration No. 74518, registered office IFZA Business Park, Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates. Contact details are on the contact page.