Privacy Policy

This Privacy Policy governs the manner in which SALESUPAI - FZCO (License No. 76266, Registration No. 74518), a Free Zone Company incorporated in Dubai Silicon Oasis, United Arab Emirates ("Sales Up", "we", "us", or "our"), collects, uses, maintains, and discloses information collected from users (each, a "User") of the Sales Up website and any services provided by Sales Up (collectively, the "Services").

Information Collection

We may collect personal identification information from Users in a variety of ways, including but not limited to when Users visit our website, register on the website, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our website.

Users may be asked for, as appropriate, name, email address, mailing address, phone number, and other relevant information. Users may, however, visit our website anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain website-related activities.

Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our website. Non-personal identification information may include the browser name, the type of computer, and technical information about Users' means of connection to our website, such as the operating system and the Internet service providers utilized and other similar information.

Web Browser Cookies

Our website may use "cookies" to enhance the User experience. Cookies are small text files that are placed on a User's computer for record-keeping purposes and to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the website may not function properly.

How We Use Collected Information

Sales Up may collect and use Users' personal information for the following purposes:

• To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
• To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our website.
• To improve our website: We may use feedback you provide to improve our products and services.
• To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
• To run a promotion, contest, survey, or other website feature: To send Users information they agreed to receive about topics we think will be of interest to them.

How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website. Where applicable, we comply with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

Sharing Your Personal Information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Data Deletion Requests

Users have the right to request the deletion of their personal data. To submit a data deletion request, users can:

1. Email us at privacy@salesupai.ai with the subject line "Data Deletion Request".
2. Include their full name and email address associated with their account.
3. Specify any additional information they would like to have deleted.

We will process data deletion requests within 30 days of receipt. Upon receiving a request, we will:

• Verify the identity of the requesting user.
• Delete all personal information associated with the user's account.
• Send a confirmation email once the deletion is complete.
• Maintain a record of the deletion request for compliance purposes.

Please note that certain information may be retained for legal or legitimate business purposes, such as:

• Records required for tax, legal, or accounting purposes under UAE law.
• Aggregated, anonymized data that does not identify individual users.
• Information necessary to detect and prevent fraud or abuse.

Changes to this Privacy Policy

Sales Up has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Acceptance of these Terms

By using this website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at info@salesupai.ai, call +20 120 679 6000 (WhatsApp: +20 120 008 8293), or write to: SALESUPAI - FZCO, IFZA Business Park, Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates.